A New City O/S
A New City O/S: The Power of Open, Collaborative, and Distributed Governance sets out transformative operational reforms that will produce better public services and more citizen trust by taking advantage of advances that have been made in analytics, social engagement, and big data.
The Power of Civic Data
Stephen Goldsmith summarizes a key theme in A New City O/S
"Goldsmith and Kleiman illuminate an effort critical to the future of our country: a major reframing of public sector operations to make them work for, and with, the American public. The case studies they chronicle here, the lessons they derive, and their guidance for the future will help any change agent get us to the new operating system our local governments so desperately need."
– Jennifer Pahlka, Founder and Executive Director, Code for America
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Learn more about A New City O/S by taking the Virtual Book Tour, brought to you by the Harvard Kennedy School Library.